Advanced Car Rental Lebanon FAQ

Guests must be at least 23 years old, have a valid driver’s license for a minimum of 1 year, book in their own name, and present their passport/ID, valid driving license, and credit card for the deposit.

U.S. Dollars or Lebanese Pounds are accepted.

Yes, you will need to make a security deposit upon receiving your vehicle

An international driving license with the local driving license of the issuing country OR a local driving license from the country of residence in Arabic, English or French are acceptable.

Yes, as long as he is added to the agreement. Kindly note that you can add a second driver with no extra fees.

The minimum age for renting a car is 23.

The reservation can be made as soon as the guest has an exact itinerary. But it is always recommended to book in advance in order to secure your booking with the best rate.

Yes, subject to availability, the car needs 1h45 to be ready for pick up.

A reservation can be cancelled for no additional fees, by contacting our office by maximum 24 hours prior to the reservation.

Of course, changes can be done to a reservation by contacting us via email or through our website or by contacting one of our Customer Service Officers (CSO’s) on our hotline number 00961 3 500855.

The minimum rental period is 48 hours.

The minimum rental period is 48 hours up to 60 days. For periods longer than 60 days you are entitled to enter our Easylease program where you will benefit from substantially reduced rates.

We can provide you with non-smoking car upon your request.

You have to inform us about the delay in picking up the car or the reservation will be considered cancelled if you are more than 2 hours late to your booking time. Rest assured that in case your final flight to Beirut is delayed we will still be waiting for you as our operations department monitors flights and are always informed in case of any delay.

Our vehicles are delivered clean, sanitized, full in fuel, and are extremely well maintained in order to drive you happy.

Yes, a 24-hours roadside assistance is provided with immediate replacement in case of accident or breakdown.

You contact directly our 24/7 hotline number to inform us about the damage, accordingly we will provide you with the necessary support and a replacement car if needed, unfortunately you will be responsible for the amount of the deductible.

Please contact our hotline number in order to provide you with the necessary support, by sending an insurance expert and a replacement car if needed.

Please contact our hotline and we will provide you directly with the needed support.

You can pay it directly at one of our offices.

No, we offer unlimited mileage for periods longer than 3 days.

Yes of course.

Fuel, lost or damaged items in the vehicle, deductible amounts in case of accidents or theft, damage repair cost due to natural disasters or illegal driving, damages or breakdowns caused by negligence or misuse and traffic fines are not included in the rental rates.

It’s simple, make sure to be on time with the needed documents. Our Guest assistant or rental agent will assist you with a big smile, provide you with your rental agreement, handle your payment, brief you about your car, do a visual inspection with you using a checklist and finally wish you a happy drive.

You need to have a valid driving license, Passport and Credit card.

Yes of course, however, change in the rental period or car category might affect the daily rate, noting that it will take around 2 hours to change the car category.

Your original driving license is mandatory in order to hand over a car.

Of course, we have a 24/7 service at the airport for no extra fees, and we do have a delivery service all around Lebanon for an additional fee depending on the area.

When returning the car, it should be fuel filled.

After checking the car, we will calculate the fuel difference to be paid.

Yes of course, for no extra fees.

Yes, in case the car was returned before the scheduled date, we will refund the remaining balance. Since prices are correlated with the rental period you might pay a difference for early return.

In case of late car return exceeding 2 hours, a full day rental fee will be charged.

Full payment must be made in advance upon car collection, and any extension must also be paid in advance.

Yes, payment can be done either by a foreign credit card or a debit card, noting that American Express is not accepted.

Yes, in USD or in LBP the applicable market rate.

Yes, the rate varies depending on the season, demand and availability.

Some cars are, else you can rent a 4G dongle in order to be connected and use your phone maps.

Yes, some also have phone mirroring options.

We only book by car category but we can take note a your preference in the booking as it depends on availability on reservation day.

Yes, we do offer a snow combo or ski combo depending on your need.

Yes, our guests of the future can always ride safely in our sanitized wide range of car seats. Make sure you specify the age and weight of your bundle of joy upon reservation in order to ensue the adequate seating option.

Yes, we make sure you are always connected at the cost of $4 per day with consumption limit of 1GB/day.

Yes, we do provide chauffeur service. Our drivers are all bilingual, very well groomed, certified in defensive driving and first aid. The fee for the driver is $40 per day for a 10 consecutive hours shift.

All our cars are fully insured, with an excess deductible depending on the car category booked.

Yes, for a further peace of mind the deductible can be reduced to $100 by adding the additional insurance (SCDW) per day, the amount varies depending on the car category and rental period.

The driver will be responsible of 15% from the current price of the car in the market.

The rental car is covered with a full comprehensive insurance policy with CDW deductible applicable per accident, but does not cover war invasion, natural disasters, or driving outside of Lebanon.

Traffic fines will be charged to the guest’s account with an additional handling fee of $10 per violation.

Please contact our company in order to check them and if found to keep them aside for pick up from one of our branches.

Yes, you have to provide us with a full detailed address in order to ship the item to you.

We keep them stored for 1 year

We have 3 strategically located car rental branches in Beirut Lebanon: Khaldeh (Headquarter): Saida old sea side road – 5 minutes away from the airport. Beirut Downtown (Prime Location): Azarieh Building, facing Saint Georges Cathedral. Gallery Semaan: Beirut, Chiyah, RYMCO premises.

Yes, for periods between 2 months up to 3 years (for the old models) and 5 years (for the new models).

Yes, surely we do, in fact 60% of our business is B2B we are known for our reliability and high service standards. We are actually the car rental of choice for many multinational companies, NGOS and Diplomatic bodies across Lebanon.