Round-the-Clock Assistance
Your 24/7 Support on the Road
At Advanced Car, we understand that peace of mind is essential for a stress-free journey. That’s why we’ve built our service around 24/7 road assistance and customer support. Whether you’re driving through the scenic Lebanese countryside or navigating the busy streets of Beirut, you can count on us to be there when you need help the most. From flat tires and mechanical issues to replacement vehicles or advice, we ensure every issue is resolved quickly and efficiently, so you can continue your journey without unnecessary delays.
But our support doesn’t stop there. We take a proactive approach by rigorously maintaining our fleet to minimize potential disruptions. Every vehicle is inspected to ensure it meets the highest reliability standards. Even in the rare case of an unexpected issue, our round-the-clock assistance is designed to provide immediate solutions.
We also believe that customer support is about more than solving problems—it’s about enhancing your overall experience. Whether you need help choosing the right car, modifying a booking, or understanding rental terms, our expert team is available at any hour to assist you. We know road troubles can be stressful, especially in unfamiliar areas, which is why we’re here to listen and support you emotionally as well.
With Advanced Car, every mile of your journey is backed by a safety net of reliable assistance, premium care, and personalized support. Whether it’s a short trip or an extended adventure, you can drive confidently knowing we’re always just a phone call away. Your time, safety, and satisfaction are our top priorities.
Always There for You
Round-the-clock support ensures your journey is never disrupted. From flat tires to replacement vehicles, our team is just a call away to get you back on track quickly and safely.
Beyond Problem-Solving
Our customer support team enhances your rental experience with expert advice, booking assistance, and personalized care—available 24/7 to make your journey stress-free.
Frequently Asked Questions
If you encounter any issues while on the road, simply call our hotline number +961 3 500 855. Our team will guide you through the necessary steps and dispatch assistance to your location as quickly as possible.
Yes, our road assistance service is available throughout Lebanon. Whether you’re in the mountains or in the heart of the city, we are committed to reaching you wherever you are.
The road assistance service is included with your rental at no extra charge. However, depending on the nature of the assistance required, additional costs may apply. If any damages occur during your rental period, the cost will be determined based on the insurance coverage you selected. Our support team will clearly communicate any potential charges to you.
Our customer support team is available 24/7 to assist with any modifications you need to make to your booking. Whether you need to extend your rental period, change your drop-off location, or switch vehicles, we’re here to help.
At Advanced Car, we perform rigorous maintenance checks on all our vehicles before they are rented out to ensure they are in excellent condition. We take pride in the reliability of our fleet and work hard to minimize the chances of any disruptions during your journey.
Our 24/7 customer support team is here to assist with any questions or issues you may have, not just road assistance. Whether you need help understanding your rental agreement, choosing the right vehicle, or anything else related to your rental, we’re just a phone call away.
